7536 E Michigan Avenue | Kalamazoo, MI 49048 (269) 345-1843

At JP Heating & Air Conditioning, customer satisfaction is our number one priority

Over the years we have built lasting relationships with many of our customers. We truly believe that customer satisfaction is our number one goal. If you’re not happy, then we’re not happy. We have listed some of our heating and air conditioning testimonials customer testimonials below. Tell us about your experience with our staff.  Please go to our Facebook page and leave us a review or feel free to contact us with your testimonial, we appreciate sharing your experience with all of our customers.

 

SATISFIED CUSTOMER – 

Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!

SATISFIED CUSTOMER 

JP Heating and Air Conditioning are always so helpful!! Always friendly, Always knowledgeable, Always follow through!! GREAT company to do business with, I will always recommend them!

VINCE – PORTAGE

“My air conditioner went out last night so I called the after hours number and left a message. They responded promptly the next morning and told me they could come out between two and four of the same day. Then they called a few minutes later and said they had a opening in the morning so I was excited as it was going to be a day over 90°. What I thought was going to be several days to a week  and very expensive turned out to be a quick fix and super affordable. The service man “John” was a true professional and very friendly I couldn’t have asked for a better turnout I am so pleased with the service  that was provided to me. I would definitely call them in the future and recommend them to anybody I know.”

JOEL AND NICOLE – MATTAWAN

“My wife and I wanted to thank you guys for the great work you did at our house yesterday. Everything looks great, and by the sounds of it just in time for the heat coming next week. I didn’t get to meet the installer, Matt, but by wife said he was very polite and professional. JP Heating also installed my furnace a few years ago and the whole process went very smoothly. The service after the sale has been great as well. Thanks for everything you guys!”

SATISFIED CUSTOMER

“Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!”

JEANNE M, KALAMAZOO

“Amazing Job! JP Heating and Air installed our new furnace last year and when our air conditioning went out we called them first! Every time they have been in our home they have been extremely professional going above and beyond! If you are looking for a Heating and Air company you can TRUST call JP Heating and Air Conditioning you will not be disappointed.”

GLORIA K, OTSEGO

“Thank you again for your excellent work – fast, professional, and courteous. Guess I never thought of a furnace as “beautiful” but it sure is!!!  Jason – you are truly a pleasure to do business with and always someone who stands behind his work and does GREAT work!”

KAREN H, PARCHMENT

“We use Jason and JP Heating and Air Conditioning and have for several years. We love their service and products. Our air conditioning went out this summer during one of those hot spells. Jason and Matt had a new on installed in less than 24 hours! We have a service contract and it is absolutely the way to go.”

ANNIE, PORTAGE

“Thank you so much for your help! You went above and beyond and we truly appreciate it. Thanks again!”

The JP Heating & Air Conditioning Promise:

  • Establish a friendly relationship with our customers
  • Identify the problem our customer is having
  • Present the best options for satisfying our customer’s need
  • Never put yourself or our company before a customer
  • Make sure the customer is completely satisfied
  • Work to maintain a great relationship with every customer we earn

 

About Us

JP Heating & Air Conditioning
7536 E Michigan Avenue
Kalamazoo, MI 49048
Phone: (269) 345-1843

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