7536 E Michigan Avenue | Kalamazoo, MI 49048 (269) 345-1843

At JP Heating & Air Conditioning, customer satisfaction is our number one priority

Over the years we have built lasting relationships with many of our customers. We truly believe that customer satisfaction is our number one goal. If you’re not happy, then we’re not happy. We have listed some of our heating and air conditioning testimonials customer testimonials below. Tell us about your experience with our staff.  Please go to our Facebook page and leave us a review or feel free to contact us with your testimonial, we appreciate sharing your experience with all of our customers.

 

SATISFIED CUSTOMER 

Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!

SATISFIED CUSTOMER 

JP Heating and Air Conditioning are always so helpful!! Always friendly, Always knowledgeable, Always follow through!! GREAT company to do business with, I will always recommend them!

VINCE – PORTAGE

“My air conditioner went out last night so I called the after hours number and left a message. They responded promptly the next morning and told me they could come out between two and four of the same day. Then they called a few minutes later and said they had a opening in the morning so I was excited as it was going to be a day over 90°. What I thought was going to be several days to a week  and very expensive turned out to be a quick fix and super affordable. The service man “John” was a true professional and very friendly I couldn’t have asked for a better turnout I am so pleased with the service  that was provided to me. I would definitely call them in the future and recommend them to anybody I know.”

JOEL AND NICOLE – MATTAWAN

“My wife and I wanted to thank you guys for the great work you did at our house yesterday. Everything looks great, and by the sounds of it just in time for the heat coming next week. I didn’t get to meet the installer, Matt, but by wife said he was very polite and professional. JP Heating also installed my furnace a few years ago and the whole process went very smoothly. The service after the sale has been great as well. Thanks for everything you guys!”

SATISFIED CUSTOMER

“Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!”

JEANNE M, KALAMAZOO

“Amazing Job! JP Heating and Air installed our new furnace last year and when our air conditioning went out we called them first! Every time they have been in our home they have been extremely professional going above and beyond! If you are looking for a Heating and Air company you can TRUST call JP Heating and Air Conditioning you will not be disappointed.”

GLORIA K, OTSEGO

“Thank you again for your excellent work – fast, professional, and courteous. Guess I never thought of a furnace as “beautiful” but it sure is!!!  Jason – you are truly a pleasure to do business with and always someone who stands behind his work and does GREAT work!”

KAREN H, PARCHMENT

“We use Jason and JP Heating and Air Conditioning and have for several years. We love their service and products. Our air conditioning went out this summer during one of those hot spells. Jason and Matt had a new on installed in less than 24 hours! We have a service contract and it is absolutely the way to go.”

ANNIE, PORTAGE

“Thank you so much for your help! You went above and beyond and we truly appreciate it. Thanks again!”

SATISFIED CUSTOMER – Dec 2017

“This is the 2nd home we have had JP put a furn/AC unit in and we have recommended you to family and friends.”

SATISFIED CUSTOMER – Dec 2017

“I so appreciated the extra time to review furnace and fireplace and helpful tips and recommendations. Thank you for prompt response!”

SATISFIED CUSTOMER – Dec 2017

“THANK YOU SO MUCH AGAIN FOR BEING THERE AND FOR YOUR AWESOME SERVICES!”

SATISFIED CUSTOMER – Jan 2018

“Jason was very professional and honest. I would highly recommend JP Heating and Air conditioning. They were very quick to respond in our time of need. Thank-you.”

BOB, KALAMAZOO  – Jan 2018

“The service is great! courteous, professional, knowledgeable.”

SATISFIED CUSTOMER – Jan 2018

“Thank you to everyone who helped resolve our recent fireplace and furnace issues. You will be our choice for all of our future needs!”

CHUCK & CAROL, KALAMAZOO – Jan 2018

“Thank you to all of you at JP Heating. For your concern, the heaters and excellent service.”

KEN & DEE, KALAMAZOO – Jan 2018

“Thank you JP Heating & Cooling for taking care of our needs while we are out of town.”

SATISFIED CUSTOMER – Jan 2018

“They went above and beyond to help with my furnace needs. Have already given their name to a friend.”

SATISFIED CUSTOMER – Feb 2018

“I really appreciate the communication and level of service. Thank you!”

SATISFIED CUSTOMER – Feb 2018

“Your response time was incredibly quick! Your team is super pleasant and respectful. I would highly recommend you to friends.”

SATISFIED CUSTOMER – Feb 2018

“This is my second time using JP and I have already sent two other customers to them.”

MARY – Feb 2018

“Jared was very good. We’re very pleased to have you on our list of “Cottage Upkeepers” as we old folks keep on enjoying our family cottage. We’ll need all of the help we can get these next few years.”

SATISFIED CUSTOMER – March 2018

“We couldn’t have asked for anything better when Jason came to our house for an estimate on a new furnace! He was on time, very informative, and didn’t try to sell us the biggest and most expensive furnace. He really took our needs into account and gave us some options that really were best for us. We really hope to be working with this company in the future!!!”

SATISFIED CUSTOMER – April 2018

“Traci in the office has been wonderful to work with. Very accommodating, friendly and helpful. The response time was amazing and they are coming out this week to complete the work we have hired them for. Jason the owner was very friendly, professional and we look forward to seeing how the work turns out.”

The JP Heating & Air Conditioning Promise:

  • Establish a friendly relationship with our customers
  • Identify the problem our customer is having
  • Present the best options for satisfying our customer’s need
  • Never put yourself or our company before a customer
  • Make sure the customer is completely satisfied
  • Work to maintain a great relationship with every customer we earn

 

About Us

JP Heating & Air Conditioning
7536 E Michigan Avenue
Kalamazoo, MI 49048
Phone: (269) 345-1843

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