7536 E Michigan Avenue | Kalamazoo, MI 49048 (269) 345-1843

At JP Heating & Air Conditioning, customer satisfaction is our number one priority

Over the years we have built lasting relationships with many of our customers. We truly believe that customer satisfaction is our number one goal. If you’re not happy, then we’re not happy. We have listed some of our heating and air conditioning testimonials customer testimonials below. Tell us about your experience with our staff.  Please go to our Facebook page and leave us a review or feel free to contact us with your testimonial, we appreciate sharing your experience with all of our customers.


Joe, Kalamazoo – Jan 2019

I would like to complement your company for having professional, friendly employees! Your receptionist was great and helpful, Jarod (your technician) was knowledgeable, thorough, fast and friendly. To the owner Jason I say “Bravo” So Far a very good experience with your company! I’m trying your service agreement

Satisfied Customer – December 2018

Great service. Great follow-up. We’ve never been let down. Thanks

Satisfied Customer – December 2018

Jason and his team were very excellent! We are so glad that we chose JP Heating and Air Conditioning! We were so happy that Jason was very honest and up front with us. We were so thankful they could install our furnace the next day!

Satisfied Customer – December 2018

Our experience with JP has been excellent since our first contact with Jason on a hot Saturday when our air conditioning unit broke down and we were referred to JP for service and products. We will always be grateful for that recommendation. Every JP technician that has serviced our air conditioner and furnace has been excellent – reliable, professional, friendly, smart. Tracy is amazing! She is the voice of JP and an incredible asset to the company. By her friendly, professional demeanor she sets the standard for the top notch service that JP prides itself on. When I call and she answers I know that whatever I am contacting your company for will be handled promptly and properly . . . and with patience and understanding. Hold onto that woman with both hands! You have a real jewel in Tracy. A big thanks to Tracy and all the staff at JP for giving us peace of mind with great products and excellent service.



Satisfied Customer – December 2018

Marek was great. Called ahead, arrived on time, covered his shoes with plastic booties, presents himself very professionally, great ambassador for your company!

Satisfied Customer – December 2018

Very pleased with the help and information, and the great timing to have someone come out to the house the Same day to get us a quote!

Satisfied Customer – December 2018

Tracy was super helpful getting along with all the service technicians. Called on holiday week and had a new installed furnace day after holiday break. Jp set us up with heaters to get thru holiday weekend. Thank you.

Satisfied Customer – November 2018

Tracy and Jared are both amazing! Friendly, professional, patient – couldn’t ask for more. And your service contract is extremely reasonable and very appreciated by us.

Satisfied Customer – November 2018

Marek was fantastic. Great addition to your team.

Satisfied Customer – November 2018

Love JP Heating! Technicians are friendly and professional. Traci always very helpful on the phone.

Satisfied Customer – October 2018

I have already recommended you to two of my friends who were very satisfied with your work and company you all do a great job.


Outstanding service, best heating and cooling service I have ever experienced. Will not use any other company. Jared was extremely professional and reassuring!! Thank you


Jared was excellent! Showed up when he said he would, was professional and efficient. Friendly, too, which is always a nice touch. And, of course, Tracy. She is wonderful. Helpful, professional, friendly and she makes us feel like we are your only clients. Good work on everyone’s part!


Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!


JP Heating and Air Conditioning are always so helpful!! Always friendly, Always knowledgeable, Always follow through!! GREAT company to do business with, I will always recommend them!


“My air conditioner went out last night so I called the after hours number and left a message. They responded promptly the next morning and told me they could come out between two and four of the same day. Then they called a few minutes later and said they had a opening in the morning so I was excited as it was going to be a day over 90°. What I thought was going to be several days to a week  and very expensive turned out to be a quick fix and super affordable. The service man “John” was a true professional and very friendly I couldn’t have asked for a better turnout I am so pleased with the service  that was provided to me. I would definitely call them in the future and recommend them to anybody I know.”


“Have had JP Heating out twice, first for scheduled service and second for a problem which they responded to within an hour! Everyone that has been out has been very friendly and professional. Also, must say that Traci in the office is fantastic! She is always friendly and very helpful and goes the extra mile to make sure customers are happy! Am very happy with the work that is provided and the customer service that JP Heating and Cooling provides!”


“My wife and I wanted to thank you guys for the great work you did at our house yesterday. Everything looks great, and by the sounds of it just in time for the heat coming next week. I didn’t get to meet the installer, Matt, but by wife said he was very polite and professional. JP Heating also installed my furnace a few years ago and the whole process went very smoothly. The service after the sale has been great as well. Thanks for everything you guys!”


“Amazing Job! JP Heating and Air installed our new furnace last year and when our air conditioning went out we called them first! Every time they have been in our home they have been extremely professional going above and beyond! If you are looking for a Heating and Air company you can TRUST call JP Heating and Air Conditioning you will not be disappointed.”


“Thank you again for your excellent work – fast, professional, and courteous. Guess I never thought of a furnace as “beautiful” but it sure is!!!  Jason – you are truly a pleasure to do business with and always someone who stands behind his work and does GREAT work!”


“We use Jason and JP Heating and Air Conditioning and have for several years. We love their service and products. Our air conditioning went out this summer during one of those hot spells. Jason and Matt had a new on installed in less than 24 hours! We have a service contract and it is absolutely the way to go.”


“Thank you so much for your help! You went above and beyond and we truly appreciate it. Thanks again!”


“This is the 2nd home we have had JP put a furn/AC unit in and we have recommended you to family and friends.”


“I so appreciated the extra time to review furnace and fireplace and helpful tips and recommendations. Thank you for prompt response!”




“Jason was very professional and honest. I would highly recommend JP Heating and Air conditioning. They were very quick to respond in our time of need. Thank-you.”

BOB, KALAMAZOO  – Jan 2018

“The service is great! courteous, professional, knowledgeable.”


“Thank you to everyone who helped resolve our recent fireplace and furnace issues. You will be our choice for all of our future needs!”


“Thank you to all of you at JP Heating. For your concern, the heaters and excellent service.”


“Thank you JP Heating & Cooling for taking care of our needs while we are out of town.”


“They went above and beyond to help with my furnace needs. Have already given their name to a friend.”


“I really appreciate the communication and level of service. Thank you!”


“Your response time was incredibly quick! Your team is super pleasant and respectful. I would highly recommend you to friends.”


“This is my second time using JP and I have already sent two other customers to them.”

MARY – Feb 2018

“Jared was very good. We’re very pleased to have you on our list of “Cottage Upkeepers” as we old folks keep on enjoying our family cottage. We’ll need all of the help we can get these next few years.”


“We couldn’t have asked for anything better when Jason came to our house for an estimate on a new furnace! He was on time, very informative, and didn’t try to sell us the biggest and most expensive furnace. He really took our needs into account and gave us some options that really were best for us. We really hope to be working with this company in the future!!!”


“Traci in the office has been wonderful to work with. Very accommodating, friendly and helpful. The response time was amazing and they are coming out this week to complete the work we have hired them for. Jason the owner was very friendly, professional and we look forward to seeing how the work turns out.”

The JP Heating & Air Conditioning Promise:

  • Establish a friendly relationship with our customers
  • Identify the problem our customer is having
  • Present the best options for satisfying our customer’s need
  • Never put yourself or our company before a customer
  • Make sure the customer is completely satisfied
  • Work to maintain a great relationship with every customer we earn


About Us

JP Heating & Air Conditioning
7536 E Michigan Avenue
Kalamazoo, MI 49048
Phone: (269) 345-1843